What is a Key Differentiator of Conversational AI – Forethought

What Is A Key Differentiator Of Conversational Ai? Some of the most popular AI chatbots include Tidio, ProProfs ChatBot, Freshchat, Landbot, Salesforce, Podium, Mitsuku – Pandorabot, Botsify, and more. These chatbots can be used for tasks such as customer support, sales, marketing, and more. There are other features that make conversational AI applications not only […]

How to Build Your AI Chatbot with NLP in Python?

NLP Chatbots: Elevating Customer Experience with AI One of the customers’ biggest concerns is getting transferred from one agent to another to resolve the query. I would also encourage you to look at 2, 3, or even 4 combinations of the keywords to see if your data naturally contain Tweets with multiple intents at once. […]

Top Customer Service Trends and Priorities To Watch In 2023

Top 5 Emerging Trends That Will Shape Customer Experience CX in a Post-Pandemic World Frameworks such as LangChain and LlamaIndex are some of the popular tools used to build agents based on the LLMs. Small language models, on the other hand, are trained on more limited datasets that are nonetheless comprised of high-quality sources such […]